QUALITY ASSURANCE MANAGER

NILESH

General Overview

Vast Experience in Software Development & Testing, Quality Assurance, Software Architectures Design & Development, Software Test Automation, Test Management & Risk Management.

15+ Years of core experience in Software Testing/ Quality Assurance, Client Support & Product Implementation.

Onsite Experience of Product Implementation, Project Signoff & UAT Pass.

Software Testing and Quality Assurance professional with excellence in: 
Project Management, Quality Assurance,   Service Delivery,   Software Testing, Release management, Defect Management, Client Support Operations, Team Management, and Liaison & Coordination. 

Skilled in Test Automation, Test planning, authoring Test Documents, managing the Quality Assurance Program in the organization, overseeing metrics data collection and calculation.

Comprehensive knowledge of Test Models like Water Fall Model, Agile Model, Scrum Testing, Software Development Life Cycle, Software Testing Life Cycle, Defect Life Cycle, Manual and Automation Testing, Security Testing, Performance Testing, Selenium Automation, Selenium with JAVA, Selenium Web driver, Selenium RC, Selenium Grid, Selenium IDE, JUnit, TestNG, API Testing, Rest API Testing, Advanced Rest Client, SOAPUI, Web services Testing etc.

Hands-on experience in working on Mainframe, Web Based, Client/Server, DB, Security Testing, Oracle Servers, SQL Servers , VM Ware Work Stations.

Spearheaded the design and led the test strategy and test plan for all projects; completed review activities such as requirements review, design review, test strategy review and test case review etc.

An effective leader with excellent communication, negotiation and relationship building skills.

As Quality Assurance Manager

  • Handling large no. of Testing Team strength of 25 Members, capability to handle large no of testing projects parallel.
  • Responsibility included managing different projects using both internal resources and offshore resources. Responsible for all software quality assurance activities, including test plan, test case generation, automated & manual test execution, hardware configuration, client configuration, usability analysis, problem reporting, and documentation analysis.
  • Developed and managed release strategies, processes, procedures, and production delivery schedules for multiple software applications.
  • Identified dependencies between applications to eliminate/reduce risks and potential conflicts during releases.
  • Worked closely with change management to ensure only approved changes are assigned to a release.
  • Communicated with functional and technical stakeholders, to schedule system integration testing and production deployment dates.

As Test Manager

  • Lead a high-performing Software Testing Team of 10 personnel through all phases of application development; ensured that information systems, products, and services met or exceeded organization/industry quality standards and end-user requirements.
  • Managed offshore QA resources for ensuring timely project completion; developed quality standards through participating in the initial software development stages; validated and enhanced the existing QA plan and strategy.
  • Prepared, designed and led the Test Strategy and Test Plan for all projects; reviewed activities such as Requirements Review, Design Review, Test Strategy Review, Defect Log Review, Test Data Review, Test Procedure Review, Test Case Review, Test Log Review etc.
  • Performed audits of product requirements, specifications, designs, code and test plans related to the SDLC.
  • Successfully worked on onsite assignments for release planning also involved in product backlog meetings, product reviews and deciding upon further course of action.
  • Implemented best practices for enhancing the performance of the team and maintaining pace with the current technological change and development.
  • Having On-Site Client Experience o Reserve Bank, Africa, & resolved Client Queries & Successfully done UAT & Sign off the Project.

As Delivery Manager

  • Managed a test team of 6 direct reports (comprised of Senior Software Test Engineers, Software Test Engineers, and Jr. Software Testers) by assigning tasks, providing focus and directives, and monitoring progress. Increased test coverage of the Helix products by developing test plans, and guiding implementation efforts.
  • Directed the establishment and maintenance of a software test lifecycle within QA, with the intended goal of creating a reliable, reusable, and repeatable test process that is both cost effective and test efficient.
  • Reduced projected release test cycle from one month to two weeks, despite staffing cutbacks. Beta reports listed only one undocumented defect.
  • Developed training regimen for new QA members, which enabled these employees to develop the skills necessary to execute test plans within one week.
  • Responsible for maintaining open communication with project leaders and upper management to insure that QA was informed of priorities, deadlines, project status, and release plans.
  • Established the overall direction, scope and strategy of the Helix Technologies QA department. Once determined, ensured compliance with, and understanding of, this strategy by QA team members and others.
  • Monitored and directed the progress of product defects within the Helix defect database to ensure that the proper procedures were followed, that the flow is continuous, trends are documented, and improvements are made. These trends were later tracked via trend analysis to assess the quality of the software and the quality of the process.

As Test Analyst

  • Responsibility included managing different projects using both internal resources and offshore resources. Responsible for all software quality assurance activities, including test plan, test case generation, automated & manual test execution, hardware configuration, client configuration, usability analysis, problem reporting, and documentation analysis.
  • Collaborated with PMO office to ensure that the release management process is adhered to.
  • Responsible for the daily activities of the QA staff assigned to various and multiple projects; Monitor the successful completion of the quality initiatives at every step of the Software Development Life Cycle SDLC.
  • Adapt quality initiatives to suit the specific project without compromising the integrity of the Quality Assurance process.
  • Monitor the progress of projects for adherence to the planned schedule and participate in all project-affecting decisions.
  • Write automated and manual test cases.
  • Coordinate QA staff, developers and end-users during UAT; Keep upper management informed of all defects and QA statuses by sending out daily reports.

Expertise

  • Capability to handle large QA team, Monitoring Testing Activities, Test Planning, Resource Management, Design Test Specifications, Design Test Data, Design Other Testing Documents like IQ,OQ, Testing Procedures, Release Test Specification, Release Check Lists etc.
  • Creating Testing Environments, Functional Testing, Regression Testing, Performance Testing, Security Testing, Automation Testing, Load Testing, Stress Testing, Release Testing, User Acceptance Testing.
  • Product Support: Product Demos, Pre-Sales Activities, Client Support, Project Implementation, UAT Sign Off.
  • On-Site Project Implementation.
  • Programming Languages: DOT.Net, MVC, Advanced JAVA, Turbo C, C++, ASP.Net, VB.NET, Visual Basic, VB Script, JavaScript, COBOL, Clipper, Fox-pro.
  • Development Tools: Visual Studio 2015, Visual InterDev, Visual SourceSafe.
  • Databases: Win-SQL, Oracle 8i/9i/10g/11i, SQL-Server 2008 R2, 2012, 2016, My-SQL, Access.
  • Operating Systems: Windows 9x/NT, Windows Servers 2000 to 2016/ME/XP, UNIX, IBM Mainframe.
  • Selenium Automation: Analyzed the Business requirements, Ability to automate any test scenarios in Selenium Web Driver, Selenium IDE, Selenium Remote Control, Selenium Standalone Server, Selenium Web-Driver, Selenium Grid, and Selenium with Java etc.
  • Performance Testing Tool: Load Runner, JMeter, WAPT.
  • Project Management Tool: Microsoft Project, Quality Center, Asana.
  • Bug Tracking Tool: Mantis, BugZilla.
  • ISO Documentations: Preparing PMS Documents for ISO Audit.
  • Build Test Environments: VM Ware Work Stations.

Domain Expertise

  • E commerce.
  • Finance & Accounting.
  • Legal.
  • Transportation & Logistics.
  • Healthcare.
  • Real Estate.
  • HR & Recruitment.
  • Compliance.
  • Test Automation.
  • Test Management.
  • Warehousing.

Projects undertaken

  • Sarbanes Oxley Digital Compliance Software: EUC Insight Enterprise.
  • Risk Management Software: Discovery Risk Enterprise, XL Audit.
  • 21 CFR part 11 Compliance Software: Document Management Software Enterprise, Auto-cad Support, Workflows, Excel & Access Plug-Ins.
  • Ware House Management System – Desktop module, Web module and RF Module.
  • Document Tracking System – Desktop module, Web module & RF module.
  • Operational Management System – ERP module & Web Module.
  • Finance & Inventory Software.
  • Customized Solutions like – Car Washer Application, Law Firm Application.
  • Shipping Management ERP.